Hello Clint

We just wanted to thank you very much for your company's courteous,prompt and excellent service.

You recently sent us a replacement power pack for our small VisionPlus flat screen television, within days of us returning the original pack when it became faulty.

This was our second experience of dealing with your company and we were just as impressed the first time around. In fact we had always meant to contact you then to thank you. You sent us the television as a replacement when we returned the original via Caravan Tech, East Sussex, when it went wrong during the warranty period. You sent us an upgraded model which we have been very pleased with.

With grateful thanks from two very satisfied customers!
Liz and Joe Wright



Hi Clint,

My replacement TV arrived yesterday and works just fine on all channels. Thank you for your prompt attention and exceptional


Alison Warren


Dear Mr Moorcroft

Thank you for your assistance regarding our Status Vision aerial. As previously stated we had had the aerial checked several times to be told that there was nothing wrong with it.

We very much appreciate your help and assistance and we would like to express our sincere thanks for the new aerial.

Yours sincerely

Brendan Fitzgerald


Hi Clint,

It is nice to deal with a company that cares about customers, and not just interested when you are spending money.

Once again many thanks

Paul McGwyre



Good Morning

I would like to thank you all at Grade UK for the excellent service we got sorting out the problem with my TV.

King regards

Kevin Russell


Hi Clint

I am delighted to say that the replacement is working very well. May I thank you again for the first class consumer service that you have provided. It is much appreciated.

Alan Holmes


Hi Clint,

just a note to thank you for the replacement aerial which arrived this morning.

Thanks for the excellent service and the speed with which you dealt with the quiery.

Kind Regards,




Many thanks for the excellent service which you have provided for me. It is very pleasing to see that some people/organisations are willing to "go the extra mile".

Kind regards,

Raymond Massey


Dear Clint,

My new unit has arrived and I just wanted to thank you again for your excellent service.

Many thanks

Katy Hickman



Hi Clint,

I received the stand and fitted it today, I am delighted with it and I will certainly recommend the service I have received from you and your company,

Thank you once again.




Hi Clint

Thanks for the 'tested' lead you sent, it arrived, as promised, this morning.

I have used the lead and was able to use the satellite dish as easily as the instructions suggested.

Your customer service is second to none, and the product is pretty good too.

Many thanks

Richard Connolly


Dear Harvey

Many thanks for the 'nut' for my Vison Plus Multi Mast, Excellent service!

It pays to buy the best.


Peter Jessop


Good Morning

I am emailing althoug a little late after the event to say Thank You to the team at Grade UK for a very efficient service in which we returned our status power pack for you to look at and recieved a new unit free of charge. Excellent service.

We are keeping our fingers crossed for good viewing on our television for the forthcoming season.

Thank you once again

Keep up the good work

Mr & Mrs Durant



Dear My Moorcroft

Thank you, for your time and kind consideration.

My wife and I were highly delighted on recieving your package today. I have now installed the anchor points to the van and also clicked them too. They should not move now.

Now we can be away in the fine weather we are having at the present moment.

Edith and I sincererly thank you.

Alfred Scott


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